Today was painfully slow. We did a total of around 38 transactions. I mean, I can't complain because I got to eat omelettes and chips and listen to music all day. However, it is a little mind-numbing when you come across an average of 6 & 1/3 of a person each hour. To add to that, it was absolutely freezing. I had the heater going full blast and spent half the day attached to the bun warmer.
I had quite the encounter today though (even with only 38 people). I mean, the man actually didn't even count towards that number. So here it goes ...
A man steps up to the counter and I am secretly excited. He orders three drinks (all bottled) and my co-worker punches it into the machine. I noticed she charged him for a large instead of a small and when she tells him the price and he says "no way" I quickly go to fix it. I then tell him the total (I believe it came to about $8.65). He then proceeds to say that it shouldn't cost that much. I explain that each of our bottled drinks costs $2.95 and he responds with "OH, NO THEY DON'T". He then walks away exclaiming that he will not pay that much for a drink.
But sir, they do cost that much.
Just because you are not purchasing them does not mean that the price will suddenly drop. You can't bargain at a concession stand. Besides, we don't set the prices, the city of Vancouver does. I wish they were cheaper too. I think it is ridiculous as well, but you could have also kindly declined.
It's sad that we get blamed for the incredibly unreasonable prices. I mean, you're at the beach - what did you expect?
Signing out,
vrroom
Showing posts with label customers. Show all posts
Showing posts with label customers. Show all posts
Saturday, May 22, 2010
Monday, May 10, 2010
You're Too Kind
Aloha.
I'm a litttle behind on the blogging, my apologies. I did indeed work the Saturday immediately preceding XXX's Sunday entry below. Please forgive me.
I did (fortunately) have a much calmer day. The customers were all friendly, I blasted the music, and there was a steady stream of work which made the day go by quite quickly. I even ate a vegggie burger.
I was also pleasantly surprised that the Coca Cola machine isn't infested with ants and we can actually serve it this year. I left the CD I made at home though, which was slightly upsettting.
My highlight? One lady came back with her coffee asking for a new one. I was thoroughly confused because everything was okay with it. She even said so. Then, after much (ineffective) communication, I finally understood that all she wanted was a new lid because she had dropped hers. I gave her one and she thanked me profusely. She then stood there with a stir stick attempting to open the drinking flap on the lid (I admit, there are no lines or arrows so it can be tricky). I watched from a distance and she stabbed the lid with the stir stick ... over and over and over again. Finally, she asked me for help & I quote "I am very stupid, could you should be how to open this?" I opened the lid for her and she told me that I was fantastic and helpful.
It was great to be of service to the greater population.
Signing out,
vrroom
I'm a litttle behind on the blogging, my apologies. I did indeed work the Saturday immediately preceding XXX's Sunday entry below. Please forgive me.
I did (fortunately) have a much calmer day. The customers were all friendly, I blasted the music, and there was a steady stream of work which made the day go by quite quickly. I even ate a vegggie burger.
I was also pleasantly surprised that the Coca Cola machine isn't infested with ants and we can actually serve it this year. I left the CD I made at home though, which was slightly upsettting.
My highlight? One lady came back with her coffee asking for a new one. I was thoroughly confused because everything was okay with it. She even said so. Then, after much (ineffective) communication, I finally understood that all she wanted was a new lid because she had dropped hers. I gave her one and she thanked me profusely. She then stood there with a stir stick attempting to open the drinking flap on the lid (I admit, there are no lines or arrows so it can be tricky). I watched from a distance and she stabbed the lid with the stir stick ... over and over and over again. Finally, she asked me for help & I quote "I am very stupid, could you should be how to open this?" I opened the lid for her and she told me that I was fantastic and helpful.
It was great to be of service to the greater population.
Signing out,
vrroom
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