Showing posts with label customers. Show all posts
Showing posts with label customers. Show all posts

Saturday, May 22, 2010

Oh, But It Is

Today was painfully slow. We did a total of around 38 transactions. I mean, I can't complain because I got to eat omelettes and chips and listen to music all day. However, it is a little mind-numbing when you come across an average of 6 & 1/3 of a person each hour. To add to that, it was absolutely freezing. I had the heater going full blast and spent half the day attached to the bun warmer.

I had quite the encounter today though (even with only 38 people). I mean, the man actually didn't even count towards that number. So here it goes ...

A man steps up to the counter and I am secretly excited. He orders three drinks (all bottled) and my co-worker punches it into the machine. I noticed she charged him for a large instead of a small and when she tells him the price and he says "no way" I quickly go to fix it. I then tell him the total (I believe it came to about $8.65). He then proceeds to say that it shouldn't cost that much. I explain that each of our bottled drinks costs $2.95 and he responds with "OH, NO THEY DON'T". He then walks away exclaiming that he will not pay that much for a drink.

But sir, they do cost that much.

Just because you are not purchasing them does not mean that the price will suddenly drop. You can't bargain at a concession stand. Besides, we don't set the prices, the city of Vancouver does. I wish they were cheaper too. I think it is ridiculous as well, but you could have also kindly declined.

It's sad that we get blamed for the incredibly unreasonable prices. I mean, you're at the beach - what did you expect?

Signing out,
vrroom

Monday, May 10, 2010

You're Too Kind

Aloha.

I'm a litttle behind on the blogging, my apologies. I did indeed work the Saturday immediately preceding XXX's Sunday entry below. Please forgive me.

I did (fortunately) have a much calmer day. The customers were all friendly, I blasted the music, and there was a steady stream of work which made the day go by quite quickly. I even ate a vegggie burger.

I was also pleasantly surprised that the Coca Cola machine isn't infested with ants and we can actually serve it this year. I left the CD I made at home though, which was slightly upsettting.

My highlight? One lady came back with her coffee asking for a new one. I was thoroughly confused because everything was okay with it. She even said so. Then, after much (ineffective) communication, I finally understood that all she wanted was a new lid because she had dropped hers. I gave her one and she thanked me profusely. She then stood there with a stir stick attempting to open the drinking flap on the lid (I admit, there are no lines or arrows so it can be tricky). I watched from a distance and she stabbed the lid with the stir stick ... over and over and over again. Finally, she asked me for help & I quote "I am very stupid, could you should be how to open this?" I opened the lid for her and she told me that I was fantastic and helpful.

It was great to be of service to the greater population.

Signing out,
vrroom